Terms and Conditions

By placing an order with Planit Products Ltd you acknowledge that you intend to purchase the items ordered, and that you have read and accepted these terms and conditions.

Prices shown are inclusive of VAT. Note that where your account will be debited in any currency other than US Dollars, Euros or UK Pounds, the exact sum will vary according to the current rate of exchange. We do not have any control over the rate of exchange, so we cannot guarantee a price in other currencies.

When your payment is accepted, you will be notified of the transaction details online or by email, and your account will be debited. Please keep a copy of the notification, especially of any transaction identification code, in case you need to refer to it later.

If your payment is not accepted by our secure payment partner, your order will not be processed.

We try our best to process all orders from stock. Small orders will be despatched by Air Mail (USA and all other countries). Allow 14 days for delivery to the USA altlough it should be quicker. If you have not received the goods within this time you should contact us immediately - contact details are given on the Contact Information page on the toastabags.com website. If a long delay is expected, you may choose whether to wait or to cancel your order.

Cancellation Policy:  You have the right to cancel your order at any time and upon request a full refund will be issued.  However if your order has already been dispatched, you are resposible for the return postage costs.

Refund/Returns Policy:  If you no longer want your goods, you have up to 14 days to return them to us for a full refund so long as rthey are returned in their sealed/unopened packaging and you are responsible for return postage costs.  If your goods are damaged/faulty you have up to 60 days to return them to us for a full refund or replacement.

Planit Products Ltd cannot be held responsible for any untoward consequences arising from the use or abuse of our products. Always use them as advised on the packaging.

Planit Products Ltd reserve the right to change these terms and conditions from time to time, without notice.

These terms and conditions do not affect your statutory rights.